Sean Cramer

I am currently the Head of the Voice of the Customer team for Atlassian. My team and I are responsible for maintaining, communicating, and implementing changes based on our Net Promotor Scores and Customer Journey. When we are not working to maintain Atlassian’s “Don’t F&@# the customer” company value, we are building process and tools to support the over 50,000 pieces of feedback a month. I have previously worked for companies such as Go Daddy, MTV, VH1, and Ancestry.com and I absolutely love what I do! You can find me on Twitter @cosmocramer