Jira work items tutorials

Create a work item

Select “Create” in the top navigation. Your work item will appear in the backlog or board of the project.

Find a work item

Perform a global search and find a work item across the entire site

The search bar in the top navigation enables you to quickly search for work items across the whole instance via work item ID or keywords. You can narrow down your search by project, assignee, and/or status.

Perform a contextual search and find a work item in the project’s board, roadmap, or backlog view

Search bars can be found in the roadmap, backlog, and board view. Work items would appear in the search results if these work items can be found that particular view.

Find a work item in a given project via Work item Navigator

Navigate to “Work items” in the sidebar navigation. Toggle between “Basic” or “JQL” modes in the top right of the screen. In Basic mode, you can type keywords in the search bar and/or use the dropdown menus to filter work items by project, work type, status, assignee, and any fields that a work item can have. In JQL mode, you to build structured queries using the Jira Query Language (JQL) to search for work items.

Please note that the Work item Navigator is not available by default in team-managed projects. Enable this feature by going to Project Settings > Features > Work item navigator.

Add an work type to a project

In team-managed projects:

Select “Project Settings” in the sidebar navigation on the left, then select “Work types”, then hit “+ Add work type”.
Drag and drop the types of fields you’d like to have in the work type, and give each field type a name. You could also set the default values for each field if you’d like.

In company-managed projects:

How to link work items

Open a work item.
Select Link work item at the top of the work item modal.
Choose the type of work item link (for example, "this work item is blocked by...").
Specify the work item(s) you want to link to by typing the full work item key (for example, ABC-123).
Select Link.

Configure a work item’s layout

Select any work item from your board.
In the bottom right of the work item view, select Configure.
Drag and drop work item fields in the appropriate regions.

Jira work items tutorials

Create a work item

Find a work item

Add an work type to a project

How to link work items

Configure a work item’s layout

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